FAQs
Have questions? We've got answers.
Below are answers to some of our most frequently asked questions.
Please note: All of our products are individually made to order. Please allow 3–5 business days for production before your order ships.
How long will it take to receive my order?
Each item is individually made to order and requires approximately 3–5 business days for production before shipping.
Once your order ships, you will receive an email containing your tracking information. Delivery time begins after the production period and depends on the selected shipping method and destination.
Do you offer free shipping?
Yes. We offer free standard shipping on every order within the continental United States.
Expedited shipping may be available for an additional charge calculated at checkout. Please remember that expedited shipping shortens the carrier's delivery time but does not reduce our 3–5 business-day production time.
Do you ship internationally?
At this time, we only ship within the United States. We apologize for any inconvenience.
What is your return and exchange policy?
Because our pillow covers, table runners, and other products are individually made to order, all sales are final. We do not accept returns or exchanges.
We carefully photograph and describe our fabrics to help you make a confident selection. However, colors and textures may appear differently depending on your screen settings and lighting.
If you are uncertain about a fabric or color, we strongly encourage you to order a fabric swatch before purchasing a made-to-order item.
What should I do if my order arrives damaged or incorrect?
Please inspect your order as soon as it arrives. If you receive an incorrect item or your order arrives damaged, contact us promptly at info@dothemostforhome.com.
Please include your order number and clear photographs of the item, packaging, and any damage so we can review the issue and determine the appropriate resolution.
Should I order fabric swatches first?
Yes. We strongly recommend ordering swatches, especially if you need to coordinate your purchase with existing furniture, paint colors, window treatments, or other décor.
Computer and mobile screens may display colors differently, and the lighting in your home can affect how a fabric appears. Slight variations may also occur between fabric rolls.
Because our products are made to order and cannot be returned or exchanged, ordering a swatch is the best way to confirm your fabric selection before placing your final order.
Can I change or cancel my order after it has been placed?
We begin preparing made-to-order purchases shortly after receiving them. If you need to request a change or cancellation, contact us as soon as possible at info@dothemostforhome.com.
We cannot guarantee that changes or cancellations can be made after production has begun.
Can I change my shipping address after placing an order?
If you notice an error in your shipping address, contact us immediately at info@dothemostforhome.com.
We will make every reasonable effort to update the address before your order ships. However, an address change cannot be guaranteed after the package has been processed or transferred to the shipping carrier.
Customers are responsible for providing a complete and accurate shipping address at checkout.
Are pillow inserts included?
Pillow inserts are sold separately unless the individual product listing specifically states otherwise.
For a fuller, professionally styled appearance, we generally recommend choosing an insert that is 1–2 inches larger than the pillow cover.
Are your pillow covers single-sided or double-sided?
Depending on the selected product options, our pillow covers may be available in the following styles:
Single-sided: The selected decorative fabric is used on the front, with a complementary solid off-white fabric on the back.
Double-sided: The selected decorative fabric is used on both the front and back.
Please review the available options and description on the individual product page before placing your order.
How are your pillow covers constructed?
Our pillow covers are handcrafted with careful attention to detail. Construction features include:
Gently tapered corners for a polished shape without “dog-ear” corners
Professionally serged interior fabric edges
A concealed zipper closure along the bottom
Carefully centered patterns whenever the fabric design allows
Individual cutting and construction for every customer
Because every piece is handcrafted, pattern placement may vary slightly from the product photographs.
Do you offer custom pillow covers and table runners?
Custom options may be available depending on the fabric, requested dimensions, and our current production schedule.
Please contact us with the product type, preferred dimensions, fabric selection, and any additional details. Custom orders are not confirmed until availability, production time, and pricing have been approved.
How should I care for my pillow cover or table runner?
Care requirements vary depending on the fabric. Please follow the care instructions provided with your item or included on the individual product page.
When in doubt, we recommend professional cleaning to help preserve the fabric’s color, texture, shape, and decorative details.
Will my product look exactly like the photograph?
We make every effort to represent our products and fabric colors accurately. However, variations may occur because of screen settings, lighting conditions, fabric texture, and natural differences between fabric rolls.
Pattern placement may also vary because every product is individually cut and made. These natural variations are part of the character of a handcrafted piece and are not considered defects.
Get in Touch
Our current production time is 3–5 business days before shipping. Once your order ships, you will receive an email containing your tracking information.
For questions about our products, fabric swatches, custom orders, or an existing purchase, please contact us:
Email: info@dothemostforhome.com
Phone: 480-228-0000
Website: www.dothemostforhome.com
We make every effort to respond within one business day, Monday through Friday.
Be Bold Enough to Do The Most.